FAIR USE POLICY

Unlimited Wi-Fi, honestly explained.

We never cap your data. Local carriers may slow speeds during peak periods — here's exactly when, where, and why.

What "unlimited" means on Noomi

We never cap your data. No data ceilings, no throttle switches we control, no "after 10GB we slow you down" fine print. Noomi pays partner carriers for unlimited connections, and that's what gets passed through to your device. What can happen is the local carrier in a given country slows speeds during peak periods on their own network — that's Fair Use: a carrier-side peak limit, not a Noomi data cap. We pick operators who do this least, in each country we serve.

When and where throttling happens

We see Fair Use throttling most often on certain Japanese and Korean operators during 8–11pm local time, and on a small number of EU operators during summer peak weeks. It does not happen at airport arrival times, daytime hours, or in most of our covered countries. If your trip is in a region where we know throttling is more likely, we flag it on the destination's booking page so you can plan around it.

What this looks like in practice

Video calls still work. Web browsing, maps, ride-hailing, messaging — all unaffected. You may notice 4K streaming buffer during peak evening hours on the operators where Fair Use is active. Switching to 1080p resolves it.

Why we tell you this

Burying this would be the brand's first lie. "Unlimited" gets used so loosely in travel Wi-Fi that travelers have learned to assume the worst. We'd rather you book Noomi knowing exactly what to expect than feel misled the first time you notice slower speeds in Osaka.