Drop it in the prepaid envelope that came in your original box, and put it in any mailbox. Three steps. No printer, no post office line, no label to generate.
Step 1 — After your trip
Power off the device. Tuck the built-in cables back into the side. No factory reset, no log out — there's no app or account to manage on the device itself.
Step 2 — In the envelope
Slide the device into the prepaid envelope from your original box. Seal it. The address and postage are pre-printed. Drop it in any mailbox or post box — no need to visit a counter.
Step 3 — We email you
You'll get an email when we receive the device — usually 3–5 business days after you mail it. No charge is held against your card unless the device doesn't come back within the late-return window.
What if I lost the envelope?
Write to hello@noomi.travel and we'll email you a printable label or mail you a replacement envelope. We don't charge for either.
What about late returns?
48-hour grace period after your return date. After that, the daily rental rate continues until the device is back in transit. No separate late fee — you just keep paying the rate you signed up for until it's on its way home.
What if it's lost or damaged?
The most you'll pay is $199.00 — if the device doesn't come back, or comes back damaged beyond repair. A missing USB-C cable is $15.00, a missing pouch is $10.00. Damage protection ($2.99/day, billed for your trip) waives the $199.00 — but not the cable or pouch. See the full returns page.